Terms & Conditions

These Terms + Conditions govern your access and use of our website (https://www.ozdiecastfanatics.com.au) and related services including the ordering, purchase, and delivery of items from our website and subscriptions to our online newsletter (collectively, our ‘Website’).

This Website and all content on the Website are operated and owned by OzDiecast Fanatics (ABN 84 617 463 866) (‘OzDiecast Fanatics’, ‘we’, ‘us’ or ‘our’).

These Terms + Conditions are to be read in conjunction with any additional Terms + Conditions or policies we provide (collectively referred to as ‘Terms’), including but not limited to our Privacy Policy, Returns Policy, Shipping Policy. To the extent of any inconsistencies, the provisions of these Terms + Conditions apply.

By accessing or using our website, you warrant and represent to us that you have read, understand, and agree to be bound by these Terms and that you are over the age of 18 years, and you have the right, authority, and legal capacity to enter into a legally binding agreement and to abide by these Terms.

OzDiecast Fanatics reserves the right to make changes to the Website and Terms at any time and without notice to you. Any such changes will only apply to orders submitted after the date on which the changes have been made. It is your responsibility to regularly check the Website in case there are any changes made, including each time you purchase a OzDiecast Fanatics product. Continued use of the Website following any change to these Terms will be deemed acceptance of those changes.

When ordering an OzDiecast Fanatics product you must provide OzDiecast Fanatics with your personal information or that of a gift recipient. You warrant that the information you provide OzDiecast Fanatics is accurate, complete, and up-to-date and that you will inform OzDiecast Fanatics of any changes to that information. You also warrant that you have the authority to provide us with the information that you disclose.

If you create a OzDiecast Fanatics customer account, you are responsible for maintaining the confidentiality and security of your account, including your email address and password and you further acknowledge and agree that you will not disclosure these details to any person not duly authorised by you. You are solely responsible for all activities that occur on your account and under your email address and password.

You agree that you will immediately notify OzDiecast Fanatics of any unauthorised use of your account, email address or password. OzDiecast Fanatics will handle your personal information in accordance with our Privacy Policy.

You may only use the Website and the content on the Website for personal purposes unless OzDiecast Fanatics provides express written consent to your proposed use.

You agree that you will not use the Website to:

a) commit or encourage a criminal offence;

b) transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Website;

c) corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights;

d) send any unsolicited advertising or promotional material, commonly referred to as "spam"; or

e) attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.

When you place an order for a OzDiecast Fanatics product, OzDiecast Fanatics will immediately process your payment. If your payment is successful, OzDiecast Fanatics will send you an acknowledgement email confirming your order. OzDiecast Fanatics retains the right, in its sole discretion, to cancel or refuse any order.

Once your order has been placed you cannot cancel the order. Please note that once you have placed an order we are unable to cancel an order or stop an order from being dispatched at your request.

While we have made every attempt to show textures, appearances, and colours of our items as accurately as possible, product images may vary from the delivered product depending on your monitor, settings, and computer equipment. OzDiecast Fanatics is not responsible for any such variations in respect of your order. However, if an item is materially different from the representation on the Website, you may be entitled to a refund or exchange under the Australian Consumer Law.

Unless otherwise stated, any additional items and accessories styled or shown in a product image are for display purposes only and are not included in the listed price. You must ensure that you carefully read the product title and description before purchasing anything from our website.

All orders are made subject to availability. Whilst we use our best efforts to ensure that items are available for delivery, there may be some circumstances where items are unavailable.

If we cannot fulfill your order, or a part of your order, we will notify you within a reasonable time after you complete your order. Please note that we may need to reject your order, or reject part of your order, on this basis. If your order is rejected or cancelled, we will refund in full all amounts you have paid in respect of such unavailable product. Alternatively, we may contact you to advise you of a delay in restocking a particular product and delivery of your order and you may agree to proceed with your order on the basis of a delayed delivery date (or an alternative product).

You will be charged in full at the time of ordering a OzDiecast Fanatics product by supplying OzDiecast Fanatics with a valid credit or debit card issued by a bank acceptable to us or by redeeming OzDiecast Fanatics Gift Vouchers.

Whilst we try and ensure that all details, descriptions, and prices that appear on this Website are accurate, errors (including processing errors) may occur. If we discover an error in the price or payment of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If the order is cancelled and you have already paid for the goods, you will receive a full refund. See our Returns Policy for more details.

All prices are in Australian Dollars (AUD). Delivery costs may be charged in addition to the cost of the product, and these are clearly displayed and included in the ‘Total’ (where applicable). Delivery charges may vary and subject to change depending on Australia Post pricing schedule.

You acknowledge that we will perform standard security checks on the payment details you provide to us and that we will process all credit card or debit card payments using Stripe Payments. In the event of unusual activity, OzDiecast Fanatics reserves the right to suspend payment temporarily or permanently via your credit card or debit card and we may contact you, your bank or any other relevant third party to report such unusual activity.

We want to make your shopping experience as seamless as possible so to make things easy we accept all major credit cards including Visa and MasterCard.

Delivery times may vary according to availability and the delivery address you have nominated. You acknowledge and agree that any representations made as to delivery times are subject to postal/courier delays or delay caused by any circumstances beyond OzDiecast Fanatics' control and that we will not be liable and will not offer any refunds for any delayed delivery of your purchase including if you select an express service.

Please refer to our Shipping Policy and Returns Policy for further information.

You can track your order using the consignment number you receive via email when you place an order.

CUSTOMS AND IMPORT TAXES

You agree that you are liable for, and will pay for, any taxes, duties, customs or import charges that may apply to your order.

RISK AND TITLE

Risk and title in the items will pass to you upon delivery of the items.

RETURNS

OzDiecast Fanatics only will accept returns in accordance with our Returns Policy.

CUSTOMER SERVICE

We will use reasonable endeavors to respond to all emails within 48 hours. Our customer service team can be contacted via our website.

From time to time, OzDiecast Fanatics may promote, or advertise events, offers, items, services, or other activities that may be conducted offline, or which may be conducted by third parties. These events, items, services, or other activities may be subject to separate Terms + Conditions. You acknowledge that you participate in any of these activities entirely at your own risk and in accordance with those separate Terms + Conditions.

The Website may feature or display hyperlinks and pointers to websites operated by third parties. Such websites do not form part of the Website and are not under our control. We do not accept any responsibility for the contents of any such hyperlink or linked website. If you click on a link to any third-party websites, you leave our website entirely at your own risk.

Unless otherwise indicated, OzDiecast Fanatics or OzDiecast Fanatics' licensors owns all copyright of the material on, and intellectual property in, the Website, including all text, graphics, user interfaces, photographs, registered or unregistered trademarks, logos, and artwork including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such content.

Except as permitted under relevant intellectual property laws, no part of our Website or our content may be copied, reproduced, republished, performed/presented in public, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise (including further copying, recording, taping or by a storage and information retrieval system) without the prior written consent of OzDiecast Fanatics.

You may store, print, and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, duplicate, copy, sell, distribute, or otherwise reproduce or exploit, in any format, any of the content or copies of the content supplied to you or which appears on this Website, nor may you use any such content in connection with any business or commercial enterprise.

Website Accuracy, Errors, and Availability

You understand that the Website is provided on an “as-is” basis. While we aim to update our website regularly, neither OzDiecast Fanatics, nor any of its employees or agents, makes any representation or warranty as to the accuracy, completeness, currency, or reliability of the information contained on the Website. We reserve the right to restrict access to parts of our website or the entire website, change or withdraw any items, information or content featured on this Website without notice.

To the maximum extent permitted by law, OzDiecast Fanatics excludes all liability (including for negligence) to you or anyone else in respect of any loss or damage (including special, indirect or consequential loss or damage such as loss of revenue, unavailability of systems or loss of data) arising from or in connection with any, use of the information on or access through our Website including if for any reason our Website is unavailable at any time or for any period.

Harmful Technologies

To the maximum extent permitted by law, OzDiecast Fanatics will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic) however caused and whether in contract, tort or otherwise, which may result directly or indirectly from any such information, by a distributed denial-of-service attack or by any malicious or harmful programs, scripts or technologies that may affect our Website, system failures or any other harmful material that may infect your computer, device, programs, data or other proprietary material; you agree to release us from any such liability.

Consumer Law

Where legislation implies any mandatory term, condition or warranty or requires adherence to provisions that may not be excluded by contract including the consumer guarantees, OzDiecast Fanatics' liability for breach of such term or consumer guarantee is limited, at our option, to:

a) the replacement of the goods or the supply of equivalent goods;

b) the repair of the goods;

c) the payment of the cost of replacing the goods; or

d) the payment of the cost of having the goods repaired.

To the extent OzDiecast Fanatics' liability cannot be excluded, OzDiecast Fanatics' maximum liability to you will be limited to $250 where permissible at law. These Terms do not exclude any rights or remedies in respect of goods or services under the Australian Consumer Law which cannot be excluded, restricted, or modified.

Release and indemnity: You agree to release and indemnify and hold OzDiecast Fanatics and (as applicable) its affiliates, agents, and employees, harmless from and against any claims, demands, proceedings, losses and damages (actual, special and consequential) of every kind and nature, known and unknown, including legal fees on a full indemnity basis, arising from or in relation to your use or access of the Website, or a party acting on your behalf or arising out of your breach of these Terms, or your violation of any law or the rights of a third party.

Waiver: Any failure by OzDiecast Fanatics at any time to enforce these Terms or any of ts rights will not be a waiver of such rights, or affect the validity of these Terms.

Force majeure: If we are unable to perform in whole or in part, any obligation under these Terms as a result of any fact, circumstance or matter beyond our reasonable control, we are relieved of that obligation to the extent and for the period that it we are unable to perform the obligation. You agree that OzDiecast Fanatics will not be held liable for any delay or failure in performance of any part of our services to you.

Last updated: November. 28, 2024

The OzDiecast Fanatics mobile message service (the "Service") is operated by OzDiecast Fanatics (“OzDiecast Fanatics”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to OzDiecast Fanatics' SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of OzDiecast Fanatics through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with OzDiecast Fanatics. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other OzDiecast Fanatics mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, please email ozdiecastfanatics@gmail.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.