At OzDiecast Fanatics we are committed to providing high-quality products to ensure your satisfaction. As a consumer you have rights when purchasing products from us.

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Returns Process

If you believe your product has a problem:

1. Contact Us: Reach out to us at sales@ozdiecastfanatics.com.au as soon as possible.

2. Provide Proof of Purchase: Forward us a copy of your receipt or order confirmation.

3. Describe the Issue: Clearly explain the problem with the product

We will assess the situation and provide you an outcome (replacement or refund).

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Change of Mind

We do not offer refunds or exchanges if you change your mind about a purchase. Please choose carefully before making a purchase.

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Return Shipping Costs

If the product is faulty or not as described, we will cover the cost of return shipping.

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Contact Us

For any questions or to initiate a return, please contact our customer service team at:

• sales@ozdiecastfanatics.com.au

We are committed to resolving any issues promptly and ensuring your satisfaction with our products.